Last updated: 21/10/2024
At Small Campsites, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website.
1. Information We Collect
We collect and process personal data when you interact with our website, make purchases, or contact us. The types of personal data we collect include:
- Personal Identification Information: Name, email address, postal address, phone number
- Payment Information: Payment details required for order processing (e.g., credit card information)
- Order Information: Information related to the products you purchase, including delivery details
- Technical Data: IP address, browser type, and operating system (collected through cookies)
2. How We Use Your Information
We use the data collected for the following purposes:
- Order Processing: To fulfil your orders and deliver products to you
- Customer Support: To respond to your inquiries and offer customer support
- Website Functionality: To enhance and personalise your shopping experience
- Analytics: To monitor website traffic and improve our services (e.g., via Google Analytics)
3. How We Share Your Information
We only share your data with third parties when necessary for the functioning of our website and to process your orders. This includes:
- Payment Processors: We use Stripe to facilitate secure payments
- Shipping Providers: To deliver your purchased products
- Analytics Providers: For website performance tracking (e.g., Google Analytics)
We do not sell or share your data with third parties for advertising purposes.
4. How We Protect Your Information
We take your privacy seriously and implement the following security measures:
- Data Encryption: Sensitive data (such as payment information) is encrypted during transmission
- Access Control: Only authorised personnel have access to your data
- Regular Security Audits: Our website undergoes regular security reviews to protect against data breaches
5. Your Data Protection Rights
Under data protection laws, you have the following rights:
- Right to Access: You can request copies of your personal data
- Right to Rectification: You can request correction of inaccurate data
- Right to Erasure: You can request that we delete your personal data
- Right to Restrict Processing: You can request that we limit the processing of your data
- Right to Data Portability: You can request that we transfer your data to another organisation
If you wish to exercise any of these rights, please contact us at [email protected].
6. How Long We Keep Your Data
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (such as for tax or legal obligations).
7. Cookies
We use cookies to enhance your experience on our website. For detailed information on the cookies we use, please refer to our Cookie Policy.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the date of the latest revision.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].