Customer Service

Welcome to Small Campsites Customer Service! We’re here to help make your shopping experience as smooth as possible. Whether you’re looking to track your order, return an item, or manage your account, you’ll find all the support you need right here.

Manage Your Account

Log in to your Small Campsites account to view your order history, track current orders, and update your details.

Ordering and Payment

When you place an order with Small Campsites, you will receive an order confirmation via email. Payments are processed securely via Stripe, ensuring your information is always protected.

For more details on placing orders or our accepted payment methods, please see our Terms & Conditions.

Delivery Information

We aim to get your items delivered to you as quickly as possible. For delivery times, shipping costs, and more, please check our Delivery Information page.

Returns and Refunds

If you’re not satisfied with your purchase, we offer a 14-day return window. Please refer to our Refund and Return Policy for all the details on how to return an item and receive a refund.

Contact Us

Need help or have a question? You can get in touch with us through our Contact Us page. Our customer service team is ready to assist you with any enquiries.

Our Policies

For additional information, you can find our full policies below: